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02:06:26 am

Super Sales Tips Melbourne

The sales force is super busy, they're meeting their numbers, and the company reaches a ten-year high. Is this a successful sales force? Maybe yes - but maybe no. Here's another one: the sales person gets the biggest commission check every month, and has more deals on her record than anyone else in the team. Is she a successful sales person?

Revisit your current clients. This sales coaching tip requires you to spend some time evaluating your current and past clients. Spend time asking about what is currently happening in their individual businesses. It is also important for you to ask them if they are satisfied with the products that they have purchased from you in the past. You should also make it a point to ask them if you could be of any help to them at present. If you show your interest on their business affairs, then it will never be difficult for you to get their loyalty.

Know your target. Create a profile of your ideal client including what they care about, what challenges they face or what they would like to improve. If you know what you are looking for it's easier to find them.

Commit to serving customer desires, needs and wants. When you make that commitment to help prospects/customers solve their problems, they will remember how you made them feel.

Good Product Range & Sizes - This goes without saying; if your product range is poor then you will struggle. You need to be able to offer many products in many ranges to keep customers engaged in the website. The other issue is having good stock levels of sizes so that customers can get what they need. This isn't always possible but the better your stock the more sales you will get; you cannot run it on a shoe string.

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Be authentic and trustworthy

Show you care about them as a person. They want to be treated as individuals not as prospects. They want to be able to trust you. Be authentic in your discussions with them. They are "professional consumerologists" with a lifetime of buying experiences. In particular, your face is a clue to whether you believe what you're saying. Treat all their questions with respect and answer them respectfully.

DEVELOP CUSTOMER-ORIENTED RELATIONSHIPS - Take an interest in your prospects and customers. Send them helpful articles that you think would interest them. If you know of an event that your prospect or customer will be celebrating, such as an anniversary or birthday, send them a card or small gift. They will appreciate your generosity and will think of you when they need your service, or if they know someone else who may need your service.

Selling is a service. Too often, especially in busy retail environments, selling is seen as production line work. If this is how it is treated then the experience will be less personal and memorable for the shopper. If you treat it as a service and understand that service really does matter, you focus in the service as the point of difference of the business. This change in mindset alone can lead to considerable change in a retail business.

The true raw material of selling is people, not goods or services. Be curious about people, types, temperaments, psychology. Learn the differences and you'll learn to be at ease with them..... how to lead them and satisfy them.

Remember being a salesperson is a profession and you must approach it in a professional manner by building a good relationship with customers and in their eyes you are the honest and helpful person they wish to seek whenever they need your products or services.

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